Client Liaison Officer
Job No:
S160
Location:
Positive Directions - Sunshine Coast
* Have a passion to help others? * Want to work within a community based organisation that prides itself on its high level and wide variety of services provided to the community. * Enjoy working in a friendly and supportive team that have the same drivers, to provide a quality service to its clients.
About Us
Spiritus is an Anglican not-for-profit organisation providing caring and supportive services in partnership with government and other support organisations, to respond to identified needs in our community.
Our staff connect with people on every step of their lives' paths, responding with compassion, creativity, commitment and courage to the needs of the infirm and those most at risk in our communities.
Every day the passionate staff and volunteers of Spiritus are working to respond to growing community demand for our services.
Spiritus is committed to social and community welfare issues and aged and community care needs, particularly with respect to disadvantaged members of the community.
Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for frail elderly people, wound care for homeless, skills training for young unemployed people or parental education and counselling, Spiritus is there, providing the best quality care available.
The work of Spiritus stretches from Cairns to Coolangatta, from Birdsville to Brisbane and reaches people of all ages with a variety of needs.
You are invited to reflect on our Vision, Mission and Value statements on our web site!
About the Role
Positive Directions based at Nambour on the Sunshine Coast is seeking a full time Client Liaison Officer. Your major responsibility is to address the broader social determinants of health for people living with HIV/AIDS (PLHIV). You will be responsible for liaising with PLHIV and service providers on psychosocial issues based on person-centered principles, with a team approach to ensure best practice service delivery. This role will be fixed term from 30 March 2010 until 30 June 2011, with a possibility of extension after this period.
To be successful in this role you will have a Diploma in Community Services or equivalent. Experience working in a community service for a not for profit organisation is desirable but not essential.
Your duties will include, but are not limited to:
- Assisting the client in self determination of their social networks;
- Referring clients to appropriate services in response to identified needs (housing, employment, emergency relief services, etc);
- Sourcing local transport options and liaise with the client to source these options;
- Advocating on behalf of the client without negating client ability and self advocacy; and
- Completing administrative tasks such as client assessments and daily activity sheets.
The successful applicant will have:
- Good negotiation skills when dealing with outside agencies;
- Excellent oral and written communication skills;
- Current Qld driver’s licence;
- A National Police Certificate or eligible to obtain one; and
- The ability to work effectively, respectfully and collegially in a team environment.
In return you will work within a compassionate and friendly team environment, access to excellent salary packing opportunities and also the flexibility of working 40 hours per week with an ADO.
For further information about this opportunitu, please contact Vince O'Donnell on (07) 3900 8000.
Applications close Friday 9 April 2010