Domestic Services Manager
Job No:
S144
Location:
Community and Aged Care - Greenslopes
* Seeking a challenging role for a highly motivated and experienced leader to join our leadership team?
About Us
Spiritus is an Anglican not-for-profit organisation providing caring and supportive services in partnership with government and other support organisations, to respond to identified needs in our community.
Our staff connect with people on every step of their lives' paths, responding with compassion, creativity, commitment and courage to the needs of the infirm and those most at risk in our communities.
Every day the passionate staff and volunteers of Spiritus are working to respond to growing community demand for our services.
Spiritus is committed to social and community welfare issues and aged and community care needs, particularly with respect to disadvantaged members of the community.
Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for frail elderly people, wound care for homeless, skills training for young unemployed people or parental education and counselling, Spiritus is there, providing the best quality care available.
The work of Spiritus stretches from Cairns to Coolangatta, from Birdsville to Brisbane and reaches people of all ages with a variety of needs.
You are invited to reflect on our Vision, Mission and Value statements on our web site!
About the Role
A recent restructure of our Community and Aged Care services has created an exciting career opportunity for a highly motivated and experienced leader to join our leadership team.
Reporting to the newly created role of Group Manager Support Services, the Domestic Services Manager will develop and implement contemporary service models for all domestic services (cleaning, kitchen and laundry) related to in-home, residential care, and centre-based respite/day care across the Community and Aged Care stream.
Working closely and collaboratively with service managers, this role will ensure that all domestic services meet community and aged care accreditation, licensing, infection control and mandatory food safety standards.
Other key responsibilities include:
- Developing and implementing policies and guidelines related to domestic services that meet legislative requirements and provide clear direction to domestic services staff;
- (In conjunction with Service Managers at the local level) overall leadership of the broader domestic services teams throughout Spiritus, ensuring all employees providing domestic services are adequately trained to meet competency standards.
In addition to responding to the questions below, this role requires the applicant to provide comprehensive responses to the key selection criteria below. Please include your responses in your resume document to attach when you have completed your application. A pop-up window will appear after you click the "Submit Application" button to allow you do this.
Key Selection Criteria
- Senior Management experience in hotel services, preferably in a health, community or aged care services environment. or relevant demonstrable experience from another sector;
- Demonstrable experience in the management of a diverse and highly regulated group of services across different geographical locations and settings;
- Experience in leading large multi-disciplinary teams;
- Knowledge and understanding of the industry standards applicable to food preparation, domestic cleaning support and laundry services, and the ability to apply these across a large network of domestic services;
- Demonstrated experience in successful change management and the building of a strong success-oriented and empowered team culture.
- Demonstrated mature interpersonal and communication skills (written and oral) and the ability to motivate and work with staff in the achievement of organizational goals within a team environment;
- High level of problem solving and decision making skills;
- Proven ability to implement, review and modify service delivery models, and proactively critique and offer alternative solutions.
To access a copy of the position description, please visit www.spiritus.org.au click on the Join Our Team tab across the top of the page and then click on the Current Work Opportunities With Spiritus. Underneath the role overview will be a link to download a copy of the position description.
For further information about this role, please contact Sally Saeri via email ssaeri@spiritus.org.au
Applications close Friday 19 March 2010